Shipping Policy
Shipping Policy – Grand Flour Mills
At Grand Flour Mills, we are committed to ensuring that your orders are delivered to you in a safe, timely, and reliable manner. Please review our shipping policy below.
1. Order Processing
All confirmed orders are processed within 24–48 hours (excluding Sundays and public holidays).
Orders received after business hours will be processed the next working day.
2. Delivery Time
Standard delivery time is 2–5 business days within major cities.
Remote or rural areas may take 5–7 business days.
Delivery times may vary during high demand seasons or unforeseen delays (weather, strikes, etc.).
3. Shipping Charges
Shipping charges may vary based on order size, weight, and delivery location.
Free delivery may be offered on bulk orders or promotions (if applicable).
4. Delivery Coverage
We currently deliver across Pakistan through trusted courier partners.
For bulk or wholesale orders, customized delivery arrangements can be made.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email.
You can use this number to track your shipment on our courier partner’s website.
6. Delivery Accuracy
Customers must provide a complete and accurate delivery address at the time of order.
Grand Flour Mills is not responsible for delayed or failed deliveries caused by incorrect or incomplete information.
7. Damaged or Missing Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Refer to our Refund & Returns Policy for more details.
8. Contact Us
For shipping-related inquiries, please contact:
📧 Email: support@grandflourmills.com
📞 Phone: +92 300 2124991